Basil Family Dealerships

Basil Ford Truck Shop Service Advisor/ Writer

Service Department - Cheektowaga, NY - Full Time


Basil Family Dealerships is looking for an experienced Service Advisor to work in our new Pro Elite truck Shop and join our family-like work environment! As a Pro Elite Service Advisor you are the liaison between the customer and the technician. This customer facing position is a great opportunity to further your career in the automotive industry while earning the pay you deserve and receiving awesome benefits! Come join the Basil family, a company that truly cares and appreciates their team! Apply Today!

Position: Pro-Elite Automotive Service Advisor/ Writer (Dealership Experience Required)

Location: 1550 Walden Ave, Cheektowaga NY 14225

Service Advisor Compensation: Between $40,000- $90,000 annually (based on experience, knowledge, store franchise, and volume)

Schedule: Full Time - 5 Day Work Week

Service Advisor Job Duties and qualifications:

  • Schedule appointments with customers
  • Greet customers promptly and make them feel at home
  • Serve as liaison between service technician and customers, obtaining accurate customer and vehicle information
  • Address customer questions and needs promptly and professionally
  • Advise customers on necessary/suggested services and costs
  • Monitor the progress of each vehicle throughout the day and keep customer frequently updated
  • Prior Knowledge of Fleet Services and Fleet Servicing Contracts preferred
  • Knowledge of Heavy Duty and Diesel Ford Models Up to and including the F750 
Valid Driver License is required for all positions

Basil Benefits: 

  • Paid Time Off (PTO)
  • Paid Holidays
  • 401k with Employer Match
  • 3 Health insurance plans to choose from
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Employee Social Events

CLICK HERE for more Basil Dealership career opportunities in WNY!

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.

Apply: Basil Ford Truck Shop Service Advisor/ Writer
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