Collision Center Estimator

Orchard Park, NY
Full Time
Collision Department
Mid Level

Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then Basil Family Dealerships has an opportunity for you. As our Collision Center Estimator, you will work with some of the best collision center managers in the business to ensure that repairs are completed properly and delivered as promised. Our goal is to always exceed expectations, and we need advisors who feel the same way. We have excellent state-of-the-art tools and a great work environment. Come join the largest family-owned dealership in WNY as a Collision Center Estimator.

Position: Collision Center Estimator

Location: Robert Basil Buick GMC Cadillac - 3475 Southwestern Blvd, Orchard Park, NY 14127

Schedule: Full Time - Monday - Friday

Compensation: $20-$26/Hour (Based on Experience and Knowledge)

Responsibilities: 
  • Establish good customer relations by providing excellent customer service, obtaining relevant customer information, and handling customer inquiries effectively
  • Customers' primary point-of-contact for body repair services
  • Ask questions to thoroughly understand customer needs to manage repair expectations 
  • Timely communication between technical team and customers
  • Provide world-class service via timely communication with internal teams and to the customer 
  • Navigate online computer system for client info management + timely repair order workflow
  • Record and maintain repair details in auto body shop records
  • Other duties as assigned
Minimum requirements would include:
  • Licensed in state of New York to perform collision estimates
  • 1 year experience in a collision repair center
  • Excellent customer communication skills
What's needed:
  • 100% commitment to customers
  • Proven communication skills
  • Proven ability to multi-task
  • Must be able to lead by example and give direction
  • Self-discipline
  • ADP/CDK experience preferred
Benefits: 
  • Excellent wages, benefits, health insurance choices, 401k with employer match
  • Opportunity to grow your career withing 9 locations and over 800 employees
  • Director, manager and manufacturer support and training to advance your career
  • Earn up to 5 weeks paid time off.
  • A workplace culture of appreciation, support and gratitude.
  • Long term job security.
  • Full time or part time.
Valid NYS Driver's License Required

CLICK HERE for more Basil Dealership career opportunities in WNY!

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.

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